Refund Policy

At SifuAI website (operated by My AI Business Sdn Bhd, SSM 202601039143 (1701238-D)), we want you to be satisfied with your purchase. If you are not happy with the Service, you may request a refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. You can request a refund by visiting paddle.net or by contacting our support team with your order reference.

What is covered

• Any purchase, first payment or renewal payment, within 30 days of that payment.

What is not covered

• Refunds requested after the 30-day period.

Processing time

Approved refunds are typically processed within 5–10 business days, depending on your payment method and financial institution.

Questions?

If you have any questions about this Refund Policy, please contact us through our Contact page.